Bug: Mail routing and mail rules stop working after restarting Domino
Thomas Hampel
13 December 2024*** ALERT ***
Development team just identified a new issue which will affect ALL Domino server versions as of TODAY ( 13th of December 2024 )
Starting as of today, if you restart your Domino server, a router error will result in delivery failures due to a routing loop.
Mail rules will also start failing. It is a date/time issue in our code.
What is affected is outbound mail only. Inbound mail is working fine
It's a bug that seems to exist since 30+ years and has not been spotted by IBM nor by Lotus.
We will of course provide a fix as soon as possible for all Domino versions that are in support.
Furthermore for older versions in extended support, customers with an extended support agreement will be provided with a fix as well.
For now, to avoid the problem please avoid restarting your servers and also please DO NOT attempt to fix the issue by changing operating system time into the past.
If you have restarted Domino and you or your customers are experiencing issues please contact support to open a case referencing SPR# BRISDBWRXJ .
*** UPDATE ***
The first set of fixes are available for download now at https://my.hcltechsw.com/ :
- Domino 14.0.0FP3 IF1 - Windows+ Linux
- Domino 14.0.0FP2 IF2 - Windows
- Domino 12.0.2FP5 IF1 - Windows + Linux
- Domino 11.0.1FP9 IF1 - Windows + Linux
*** UPDATE 2 ***
Second batch of updates is now available, now adding AIX:
- Domino 14.0.0FP3 IF1 - Windows + Linux + AIX
- Domino 14.0.0FP2 IF2 - Windows + Linux + AIX
- Domino 12.0.2FP5 IF1 - Windows + Linux + AIX
- Domino 11.0.1FP9 IF1 - Windows + Linux + AIX
If you have opened a ticket and have installed the fix successfully, please don't forget to close the support ticket afterwards.
Further information will be provided in this article
Reference:
https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0118192
Tagged with: Domino