Thomas Hampel

 20 July 2010
For those people out there who dont know how to get in contact with Lotus Support, here's a small overview

 Chat with Support https://www-919.ibm.com/support/techchat
ESR Homepage https://www-925.ibm.com/software/support/esr/esrHome.do

http://www.ecurep.ibm.com/app/upload .